Question 1

Where is Matakana Essentials made?

Accepted Answer

All Matakana Essentials products are made in New Zealand, using ingredients naturally found in and around Matakana. Our formulations are developed locally and produced to the highest quality standards to reflect the calm, crafted spirit of our region.

Question 2

What ingredients do you use?

Accepted Answer

Each product is formulated with bioactive botanicals known for their natural benefits, including mānuka honey (hydrating and antibacterial), kawakawa (soothing and restorative), olive oil (rich in antioxidants), and citrus (brightening and refreshing).

Question 3

Are your products natural and cruelty-free?

Accepted Answer

Yes. Every product is natural, cruelty-free, and made without parabens, silicones, or synthetic dyes. We never test on animals.

Question 4

Are Matakana Essentials products refillable?

Accepted Answer

Yes, at present our Hand & Body Wash has a refill option, helping to reduce packaging waste and promote a more sustainable daily ritual.

Question 5

Do you ship worldwide?

Accepted Answer

Yes, we ship worldwide from our New Zealand base. Delivery times vary by region, and duties or taxes may apply depending on your country’s import regulations.

Question 6

Where can I buy Matakana Essentials?

Accepted Answer

Our full collection is available online at matakanaessentials.co.nz and through select Matakana and Auckland stockists, with more retailers being added soon.

Question 7

What makes Matakana Essentials different from other body-care brands?

Accepted Answer

We blend New Zealand provenance with modern design, using clean formulations inspired by local botanicals—crafted to bring calm and connection to everyday moments.

Question 8

Are your products suitable for sensitive skin or children?

Accepted Answer

Yes. Our gentle, naturally derived formulations are suitable for all skin types, including sensitive skin and little ones. Each product is designed to be kind to the skin and free from parabens, silicones, and harsh synthetic fragrances.

Question 9

How should I care for my bottles and packaging?

Accepted Answer

All bottles are made from recyclable materials. We encourage customers to reuse or refill wherever possible, and recycle components through local soft-plastics or curbside programmes.

Question 10

What’s next for Matakana Essentials?

Accepted Answer

We’re expanding our collection and introducing seasonal releases inspired by the Matakana landscape. Join our mailing list to be the first to know about new arrivals and stories from the region.

Country/Region

Country/Region

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